Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5576 reviews
75%
(4191)
11%
(630)
6%
(333)
3%
(151)
5%
(273)
R
Swift X 2
Rick P.

This is a Christmas gift, won't open til then. Delivery was great

Good value and good service

Had a few small problems with the bike at first but the technical support was really good. Seems like a a lot of value for the price!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great bike!

The Monte Capro exceeded my expectations! Amazing service and a quality bike.

Fantastic customer service

Allegro questions answered within 2 days

Panniers great for day to day shopping and trips

Panniers that I have purchased Weir quite well for day-to-day shopping and for longer trips. The one drawback is they are not as waterproof as my other bags on my other bike. Hardly a big deal. I’d rather not take long trips in the rain.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome Bike.

Bike is great. But the controller is too small. For the price of the bike i think it should be better. My buddy has a Rize Bike and it has a great controller on that.
And they give you the cheapest seat so you have to up grade. Not right.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Juggernaut Ultra Duo 4 Step-Thru | 52V

Broke my old throttle after a fall. Throttle was easy to install. Season closed before I could test ride it. shipping cost was outrageous.

Everyone needs to buy this.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Swift Lite 3 Step-Thru

Vee Snowball 20x4" Studded Tires

Excellent. Lots of control and grip to the road.

Received it late in the season, but the couple times I rode it, I really liked it. It did have a scratch on the throttle screen which I don't really like.

Works fine. Quick delivery so I did not miss using my bike

C
Kutty Lite
Customer
So far so good

I put the bike together. I’m waiting for the good weather. Many thanks, Biketrix.

makes me feel safe

super duty bike lock, but be warned it is heavy. but that is how it is supposed to be.

Pefect!

does the job 100%

T shirt

Great for hard sweaty rides!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great service

We love our bikes. Great customer serve

Excellent bike

Very good quality e-bike

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Love my Roguehawk stepover 2

A little heavy but I absolutely love my bike... it has so much power and is so fast

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
It’s been a while

First bike in 20 years. It’s very well built and fun to ride.
Enough power to help through the tougher parts of the ride.

C
Stunner GO
Customer
My New Stunner Go

I really like my new Stunner Go, though I do believe that the price reflects the quality. I thought, that the Big 2 for 1 sale, was a special price that didnt often happen, however, evidenced by so many follow up emails, about the "On Sale" bikes, that my Stunner Go was probably not on that big of a sale, and is actually regularly priced at around $1100-$1200. I feel a little bit duped by the "2 for 1 sale. Kind of BS marketing. Im also disappointed that with the 2 for 1 sale, both bikes are not eligible for warranty, only one of them is.
That being said, as for quality, you get what you pay for. The performance going up a big hill, at the last 2-3 bars of power was indeed lacking, The handle bars will not torque down fully and have play. However over all, I purchased and inexpensive bike and that what I received. I'm not unhappy, but a bit displeased with thinking I got a good deal, when Biktrix looks like it has a different sale every week.

Universal rear rack

Good quality, strong. Knew I would have to modify the install plan a bit to make it fit my Cycrown Cychunter, but with one drill hole and an additional clamp, I was able to install it, and it looks great and is sturdy. Only complaint is your website offered free shipping, but when I ordered, a shipping fee was added. I submitted a comment with the order, but did not receive a reply. Made the racks much more expensive, so are they worth the cost? Gave up after hours of internet searching, so don't know if there is a more economical option available anywhere else.

Solid Rack

This rack is so much better than the original rack that came with the bike. The original rack busted and I had it welded back together and it broke a second time so I replaced it. The tubing on the original rack will fit inside the tubing on this rack. The only issue I have is my new pannier has trouble staying on because of the diameter of the tubing.

Range extender does not work

I recieved the package and installed it but have yet to get a resolution from the support team. They have been very responsive but it still does not work.