Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

Join our community today

Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

Watch More Biktrix Videos

A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

Read full review

Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

Read full review

#ilovebiktrix

Customer Reviews

Based on 4921 reviews
76%
(3759)
11%
(537)
6%
(293)
3%
(126)
4%
(206)
2024 Juggernaut XD 27.5 FS MTB NX 1x11

Patience is a virtue, and when you buy a bike like this, not only do you take your time making sure everything is right about the bike you mentally learn what it's capabilities are before you set foot in its territory.
I said all that to say this, this is a great company, and they are on cutting edge ideas when it comes to power, torque and comfortability.
A company that needs to grow.
Will give more reviews as I'm able to spend time on this new MTB.

J
Canvas Pannier Bags
Jeffrey Trader
Great Saddle Bags - Bigger than you think

These heavy sturdy spacious bags carry everything i ever want to bring on a ride. Pack a picnic. Carry everybody’s layers, locks, water, library books, produce from the farmers market. Even comes with a rain cover.

D
Juggernaut FS XD Fat
DANIEL JABLONSKY

Juggernaut FS XD Fat

Armageddon Headlight Plug & Play Kit w/ Universal Handlebar Mount

C
Juggernaut Lite Step-Thru
Colleen Mckennitt
colleen mcoennitt

Love our E-bikes thanks

J
Swift Step Over 3
Jean-Pierre Québec
C'est mon deuxième!

Il y a deux ans, après avoir comparé de nombreuses marques et modèles de vélo, j'ai acheté un Biktrix Swift Step Thru 2 pour moi et un autre pour ma femme.
C'était un excellent achat.
Et malheureusement mon vélo s'est brisé parce qu'il s'est décroché du porte vélo de la roulotte.
J'ai refait le tour de ce qu'il y avait sur le marché pour en acheter un autre, parce qu'il était foutu, et j'ai trouvé encore que le Biktrix Swift Step Over 3 cette fois-ci était encore le meilleur choix pour moi.
Vraiment très satisfait encore avec beaucoup d'améliorations sur cette nouvelle version.
Je préférais par contre l'écran de la version précédente mais sinon pour tout le reste je trouve encore mieux.
J'ai choisi le Step Over cette fois-ci plutôt que le Step Thru pour plus de rigidité du cadre qui est un avantage en étant bien chargé, surtout à plus haute vitesse en descente.
La géométrie du cadre est également très améliorée, la roue avant donnant plus de liberté pour les pieds en manœuvres serrées à basse vitesse dans les sentiers, et guidon droit très utile dans ces cas-là (j'en avais mis un sur mon autre vélo).
La selle est très confortable aussi sur de longs trajets.
Possibilité de fixer un support avant.
Je l'ai acheté en ligne et reçu par Purolator à la maison en quelques jours tel que commandé.

Great bike

A real nice riding powerful ebike. The wren upgrade is great.

Great Battery

Gives my Biktrix Ultra Eagle a greater range than the standard battery. It is heavier, but there is no noticeable difference in weight when biking. Looking forward to even longer rides.

Wide Comfort Saddle

This was $40 well spent! The extra width and the support springs are a real comfort and make the ride so much more enjoyable. My wife is 112 pounds and I am 175 pounds. The seats work very well for both of us.

M
Juggernaut Lite Step-Thru
Marsha O'Connor
No order received

Disappointed that we have still not received our bikes.

M
2-Bike Hitch Rack Carrier
Michael Stewart

I was very happy placing my order with Clayton of Biktrix. He helped fitting me into the correct bike.

G
Biktrix Flexi Pannier XL
George Botyanski
Flexi pannier

Looks great; just waiting for the bikes to arrive, so I can use the flexi pannier XL

Delivery

I have not received my order yet

M
Juggernaut Lite Step-Thru
Michael Stewart
Juggernaut Lite Step Through - 2 for 1 Deal

My wife and I just received our new bikes from Biktrix 10 days ago and have already driven them 70 Kms. We covered some very fun rail trails and some bike trails around the Hamilton harbour waterfront. We are very happy with our purchases and how well the bikes perform. We are having so much fun with them and totally recommend them to all are friends and family.

verry nice.....

i can ride more 50 KLM no pedaling at 32.5 klm hrs and more than 150 pedaling love it Merci Biktrix you are top bike cant wait to buy one off those XD

C
Juggernaut Lite Step-Thru
Christopher Kleine
Juggernaut Lite Step-Thru purchase

Very happy with these bikes .. as well the customer service was excellent!

J
Biktrix A-Bars
John Albright
I have to Work on a new bike

I am spending a lot of time making adjustments on a bike that should’ve been sent to me in perfect working order like my last one. Not happy to have to do repairs to a new bike.

YOU WON'T BE DISAPPOINTED

Been on my New FS Step-Thru for over week now. This RidgeRunner is an allrounder. From across town, the city trails, to an adventure up a mountain, such FUN! The Power of the Bafang M620 motor, the 100km distance of the 52V 1300Wh battery, fast cruising speeds, and the comfort of the Ride. YOU'L LOVE IT... and won't be disappointed.

I STRONGLY RECOMMEND the Biktrix FS ST eBike,

My do it all Juggernaut.

I cannot say enough about my Juggernaut, so I'm gonna try my best to keep this short & truthful as possible. This was not my first ebike. My first ebike was manufactured by a major brand and was more expensive than my Biktrix purchase. In short, the Biktrix bike blows my previous bike ( hint: begins with a T) right outta the water. There is simply no comparison. I absolutely love my bike! Biktrix is also not cheap to purchase but the craftsmanship & quality are top tier. You guys build the Bugatti of ebikes as far as I am concerned. I waited for this bike from time of order to in my garage of almost half a year & if I could do it all again I'd do the same thing because of the end result. Lastly, even more than my FS, what impressed me most was your customer service. I communicated by phone with Clayton (ext.108) throughout this process and he was genuine & professional to deal with. He is the real deal and I know he really cared about my 100% satisfaction. So my hats off to Mr. Thomas and his team at Biktrix! Keep doing exactly what your doing because actions always speak louder than words. Sincerely, Dave

Sena r1 hekmets

Bought two sena r1 helmets and we love them.there easy to use and clear and great for safety

M
Red 19" L Monte Capro Lite
Michael Keebler
Awesome bike

This is my second bike I’ve gotten from biktrix. They are awesome bike I have bought one for my wife

Stem Riser

verry nice.....alarm.....flashers.....brake light ect ect

super

A great upgrade from the stock seat.

Purchased this as an upgrade to the stock seat that shipped with my Juggernaut Classic Duo. Much more comfortable. Took a bit of adjustment to get the correct angle, as it is a bit taller and the seatpost height required lowering by an inch or so..

Overall, looking forward to longer rides with less chance of fatigue.
Would recommend.