Happy Customers

This is my 3rd biktrix bike. This is the bike I take when I want to feel like I am really going on a ride. The motor is flawless, knows exactly how much effort you are putting in and matches it. For those that want an ebike without the cheap ebike feel, this is the bike you need. You can see and feel the quality in every part.

Thanks to Wade at the Kelowna store for setting me up with this bike! His knowledge and customer care is top notch.

Juggernaut Lite

I was super excited to get this bike but have been let down time after time. Poor wiring connections, wrong hardware provided, reflector from the one pedal fell of within the first 25 km of riding on smooth paved paths in town, there is a major lag from when you shift up until the actual shift occurs. Shifting down has been smooth though. The quality of the non-mechanical and non-electrical parts seem good with strong welds and stainless steel hardware. I would expect quality issues on a cheaper bike so I was surprised to have so many quality issues come up within the first 25 km of riding on such an expensive bike. The shifting lag being the biggest concern as it is extremely annoying when you are trying to pick up speed coming up to a hill. Not sure if I just got a dud or if these quality issues are common. Lastly, I ordered a bike with no speed limiter on it and I have not been able to get it going over 32 km/hr, even with eco mode off. Not sure if they limited me accidentally. Overall my experience is mediocre and would have rather saved a few thousand to get a cheaper bike with the expectation of having a few quality issues.

Great bike could use better protection for wires were the go into frame dirt and where can get in and end up in bottom bracket I covered it with the plastic that came wrapped on bike and zapped strapped it to keep dirt water out other than that awesome bike fast

Bikes look very good. Haven't been able to try them yet due to weather Looking forward to longer bike rides

Need more shock absorbent in the rear seats little bumping ride

The juggernaut ultra due is amazing, best bike I've ever had going up the steep hills around Victoria is a breeze. I now want to save up and buy a second biktrix bike. I have two ebikes now and I have my eye on the founders edition next and or the rougue hawk (eventually both). You can't go wrong with a biktrix bike.

I received my Rougehawk v2 24inch about a month ago. I've ridden it every day and put about 200 miles on it so far. So far so good.. it's definitely a peppy bike. For reference I'm 6 foot 250lbs. This bike has good torque and speed. I've climbed some hills and ridden on off road bike trails with ease. I've gotten it up to 46mph on flat roads. It definitely has the power when i need it. I absolutely love the headlights too. The only things I think could be upgraded is the seat, because it's just not comfortable. The tail light, because it could be brighter and more visible. And maybe a rear air shock instead of a spring one.

Just received and haven’t been able to turn on.

Absolutely the most comfortable seat I have ever had, well worth the money spent. I waited for it to go on sale, but it wasn’t to be.

There’s no installation instructions included nor any that I can find on either the Biktrix or TranzX websites.

For it's size, and especially, it's weight, it could have, should have, produced much more than 15Ah. Should be at least 35Ah, then maybe worth the $900. high price.

I’ve waited several weeks to do this review because I wanted to give it a good shakedown.

I have a number of bikes both e-bikes and analog but wanted one that I could ride more easily in winter conditions as well as in sand and other looser surfaces. This Juggernaut Ultra Duo 4 ticked all the boxes without breaking the bank.

The bike was delivered to my home via courier and assembly took less than an hour and the required tools were provided. After a full charge of the battery the bike was ready to go.

I like the fact that it is a mid drive which really helps on hills because both the motor and my own pedal input can take advantage of the gearing. I also really like the fact that I can add a second battery to double my range if I want or need to.

With the fat tires smoothing out the terrain, the bike is very comfortable to ride. The pedal assist and throttle are responsive.

The bike is heavy though so getting it on and off a rack to transport it, is a challenge.

I had two problems with the bike when I first received it, but customer service were very responsive and both of the problems were resolved, no questions asked. One issue required replacing a brake set and they shipped me a complete new set, front and rear, and offered to reimburse me $60 for my local bike shop to do the work.

The other issue was related to the torque sensor sensitivity and was resolved via a remote programming change through my computer using a Bafang programming cable which they shipped to me.

All in all, an excellent bike and I’m very happy with its performance and the customer support that I’ve received.

Merci pour la livraison rapide de nos deux nouveaux vélos Stunner Lite 3 ST.
L'emballage des vélos est très bien fait et les vélos sont dans un état parfait. Les couleurs sont très belles.
Merci aussi pour le support à bagage avant. Cependant, il a fallu que je le retire après l'avoir installé puisque les câbles empêchaient le guidon de tourner complètement vers la gauche. Petit travail des 20 minutes supplémentaires pour chacun des vélos.
Bien sûr avec l'hiver qui n'est pas terminé, nous n'avons pas pu les utiliser sauf pour un petit tour dans la rue de 2 minutes. À voir au printemps.
Pour ce qui est du manuel d'utilisation de l'écran digital, j'ai dû faire des recherches sur votre site Internet pour enfin trouver plus de 35 modèles sans image pour bien le reconnaitre. Il a fallu que je dévisse complètement l'afficheur pour enfin lire le no de modèle en dessous. Vous pourriez inclure le manuel en pdf correspondant au vélo livré avec la facture.
J'ai traduit le livret du modèle 500S-U en français, avec l’aide de ChatGPT, pour mieux comprendre les ajustements.
Si vous le désirez, juste à me le demander (500S-U Manuel Affichage Biktrix ST 3.pdf) et je pourrai vous l'envoyer.

Hi all,

My order was order one bike get the second free and a second battery was going to be sent with each bike. The bikes were sent by Purolator to my neighbor's place as it was the wrong address on the order. They were sent to 1 Auburn Court and not 1B Auburn Court. I contacted Purolator, had the address corrected and picked them up at their warehouse 3 days later on Monday the 23rd. The boxes were all broken open on one end and the bike was dropping through the bottom. I had them mark the boxes as damaged and took them anyway to see if the bikes looked okay and they do appear to be okay. If the two spare batteries were in the boxes they must have fallen out as they have not come. The bikes are assembled and batteries are charged, I am just waiting for the ice and snow to go off the streets. I am hoping to take care of the registration and documentation in the next couple of days and follow up with you folks regarding the spare batteries. I will also send a review when I have a chance to test them out. I must say that after assembling the bikes I am impressed with their quality. Riding an Ebike will be new to me and I am looking forward to it. Any questions please ask. Cheers, David MacPherson

This battery and addition for the rear rack to mount it are a great addition to a spirited, well made ebike. Great to not have range anxiety now. Everything was easy to install, and fit together well. The RogueHawk2 is my 10th ebike since 2019 and not only the best bike yet but, checks all the boxes for anything I could want in an ebike. The RogueHawk2 Can easily be configured to give a confidence inspiring ride to novice and seasoned riders alike. Highly recommended.

I am not able to mount the rear fender with the big tire upgrade so I am building a shim setup and sourced longer bolts online.

Bought this bike to replace a Specialized a Turbo Comp..Great bike!

Bottle it is the same color as my custom colored bike, but, has no means to attach to bike. Would have preferred a small bottle of touch up paint of the custom color I chose, that would have at least be useful.

Sorry
Haven't opened up yet
Thx

Have had my Ulta Duo 4 for a couple weeks now and I love it! Lots of power and comfortable to ride, it went together well out of the box with just a few adjustments. I'm looking forward to putting many miles on this beast.

these guys are great even get service on sunday nights lol

love my helmet and my bike !

easy to assemble, great ride

Works great