Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

Read full review

#ilovebiktrix

Customer Reviews

Based on 5589 reviews
75%
(4198)
11%
(632)
6%
(334)
3%
(152)
5%
(273)
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome

Bike is more than I expected. Great build quality. Rides very nicely. I upgraded the seat and other things so I can't say how comfortable is was with the stock ones. The guys at the Vancouver store were VERY helpful. Great all round purchase.

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Performance and Beauty

At 100 miles, am very impressed. It's lighter and nimbler than my previous Ultra FS fat tire MB. Happy with the upgrade. A very handsome bike, blue color is awesome. Support is also great.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
A Mtber review

As a long time mtber/racer my review is based on my experience..
I'm 56yrs old and have raced and rode mtb since 1991
I've had emtbs and regular fatbikes
To have a E fatbike is a next level in snow! So nice to have the assistance and flotation to get through softer trails.
The bike is heavy but not that noticeable , until you lift it into your vehicle.
Handling- good, I upgraded the headset to steepen the head angle Because it's kind of slack.
Suspension- better than I thought it would be.The front fork actually works well could, use thinner oil for the winter.
Brakes- i upgraded to 4 piston
Which took the brake safety wires off, also disconnected shift sensor (not cool when motor cuts out when shifting )
Up graded to dropper post
Changed the bars for something wider
The battery is 900wh but the range is comparable to maybe to 600wh, I get 35 to 50km offroad
I bought studded tires and have wider rims on order.
Most of these things are not a deal breaker , but just nice upgrades.
The company is very easy to contact and communicate with! For the price , I would definitely recommend this bike!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Exceeds expectations

Bike is big. A lot bigger than expected. But the build quality is excellent. I waited a long time for the bike and upgraded a few things, but am very happy with it. Rainy season here so I have only had it out once and was supposed at the power and performance for such a heavy bike. I upgraded the seat and added a thudbuster which is reflected in my ratings. Excellent bike. Highly recommended.

C
Stunner GO
Customer
3/4’s Happy

Nice bike. Controller is too small for my old eyes.

Good kit

Good kit!

W
Kutty X 3
Wilbert C.S.
I first rode my son’s biktrix while visiting in Edmonton l liked so much i decided to buy one

Love the bike and the colour blue is so well done. Looking forward to spring to ride it. Show it off to friends…lol

CargoCare Shipping Protection

The CargoCare Shipping Protection was perfect.

Waiting to ride the new ebikes!!!

Ordered in August and received first week of November. Got one short ride around the block before it snowed...now probably waiting until spring and the snow is gone :( . I did go through the bikes and have been adding accessories like a phone holder, bottle holder, mirrors, back box--the carrier on the back was absolutely great for mounting the boxed with M6 bolts--alarms and just deciding what to do for locks. Read the manual and will be charging the batteries every 2 months in heated storage. Can't wait for spring to start using the bikes.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Bike has not arrived

Unfortunately no bike has arrived so I cannot provide a good review. I am quite disappointed with how long the process has taken. I ordered the bikes months ago and still nothing.....weather has been perfect the last few days and still nothing.

R
Swift X 2
Rick P.

This is a Christmas gift, won't open til then. Delivery was great

Great customer support

Great customer support, they helped me resolve the few problems I had initially right away! The bike seems solid and great value for the money.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Great bike!

The Monte Capro exceeded my expectations! Amazing service and a quality bike.

Fantastic customer service

Allegro questions answered within 2 days

Bags are fine, but could be more waterproof

I think the title says it all. Having said that, it is possible I would buy them again.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome Bike.

Bike is great. But the controller is too small. For the price of the bike i think it should be better. My buddy has a Rize Bike and it has a great controller on that.
And they give you the cheapest seat so you have to up grade. Not right.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Juggernaut Ultra Duo 4 Step-Thru | 52V

Broke my old throttle after a fall. Throttle was easy to install. Season closed before I could test ride it. shipping cost was outrageous.

Everyone needs to buy this.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Swift Lite 3 Step-Thru

Vee Snowball 20x4" Studded Tires

Excellent. Lots of control and grip to the road.

Received it late in the season, but the couple times I rode it, I really liked it. It did have a scratch on the throttle screen which I don't really like.

Works fine. Quick delivery so I did not miss using my bike

Sena R1 helmet

They do not hold a charge and they are not the easiest to set up but do work

C
Kutty Lite
Customer
So far so good

I put the bike together. I’m waiting for the good weather. Many thanks, Biketrix.