Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

Read full review

Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

Read full review

#ilovebiktrix

Customer Reviews

Based on 5123 reviews
76%
(3895)
11%
(555)
6%
(307)
3%
(132)
5%
(234)
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
What a wonderful experience this was and will continue to be

First let’s start with the fact that we (my wife and I)went to the local Kelowna BC showroom to see and test drive a few different models. Dillon Terry, the showroom manager, was really friendly and knowledgeable. He was patient and so respectful and he took the time to explain the differences between the models and helped us test drive 7 different models. We are not new to e-bikes, having owned each two different make and models before. After searching the web and comparing models, we decided that buying local and from a Canadian manufacturer made best sense. I selected the Juggernaut FS Step-Thru for the full suspension and torque of the motor. The ride is smooth and the motor makes the steepest hill of the region feel like you are on a flat road. Service is excellent, friendly and if you go during the week you will also be met by a furry four legged friend. I recommend shopping there. They have so many models and variation on models that you should find the best fit for you. It’s also nice to be able to personalize the colour of your bike if that is something you wish for.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Silver streak

As it is winter here in British Columbia I have only put on about 20 km! So far very impressed with the power and very smooth suspension. Looking forward to hitting the trails soon

C
Stunner Lite
Chris B.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
2 for 1 Stunner Lite

So far so good. Struggled a little with assembly but their helpline was very responsive and helpful. Given its still winter, I haven't had a chance to use the bikes, hence a 4 rating. I hope to be able to give Biktrix a 5 rating once we've used it. It would be nice if Biktrix could start the 14 day return period to commence when we start using the bikes. Ratings below reflect that I haven't used the bikes yet.

Love My Bike

Staff were very helpful and whole experience great. Enjoying my fun bike! Thanks

Great Tires

Good traction on snow and ice. Feeling much safer on my nightly commute. Tires fit perfectly on the rims. I'm satisfied with this product.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Won’t be using the bike for a while, but the guy at the store when I picked up the bike was excellent! Very informative and wanted to make sure I was well on my way to enjoining the bike.

Great service

Package was delivered in perfect condition all items performed as required. U get no complaints here. Thanks

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Damn fine bikes

We have had Kutty folding bikes for three years and have really enjoyed them but always wondered how well we would like a full sized fat tire e-bike and ordered a pair of Juggernaut Lite step thru bikes in September. They arrived in mid January which is not the best time of year for two old farts to go biking. Never the less we did go biking! WOW! We were amazed and impressed at how well those bikes performed! We only managed two rides, one of five miles and one of eight miles, both on gravel roads with ice and snow patches. We rode mostly at power assist #1 and second or third gear up to 15kph the first day and and power assist two at 20 kph the second day with one spurt at power 3 and fifth gear up to 27 kph. We both felt very comfortable with the bikes and can hardly wait for better weather to use them much more!

Not good

The battery does not show a charge, after I fully charged it. The motor wire is too short to fit where it is suppose to.

I am expected to pay for return shipping.

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Awesome Commuter Bike

Swift CVT Review: A First-Time Daily Commuter's Dream

I have to say, this bike has made biking as my daily commute possible. I was looking for an easy way to sneak more cardio into my routine without making my ride to work a dreaded chore—and the Swift CVT delivered!

Things I LOVE:

🚴 The CVT is a game-changer. No clunky gear shifts, no struggling to find the right cadence—just smooth, intuitive adjustments that make every ride effortless. Whether I’m tackling a hill or cruising on a flat stretch, I can always find the perfect setting.

🏙️ It’s taken the intimidation out of biking to work. I used to worry about hills, traffic, and just keeping up with traffic, but now? The hills don’t scare me anymore, and I can keep pace with cars in the city, which actually makes me feel safer. And on days when my legs are just done, I love knowing I can let the bike do the work and cruise home effortlessly. On the flip side, when I want to challenge myself, I can reduce the assistance and push myself to get a more intense workout.

🔧 Belt drive > chain drive. No more greasy, dirty chain maintenance—just a clean, quiet, and super low-maintenance ride. The motor and CVT are so quiet, I almost don’t even hear them, making for an incredibly smooth and peaceful ride.

🔋 The range is just right. I do wish I had a bit more range, but honestly, it’s sufficient for my needs. I get about 20 to 25 miles per charge on the max assist, which works perfectly for my daily city routes. Keep in mind, I'm riding on city streets with knobby tires, so that does take some of the range away, but it still meets my daily requirements.

💡 Fun Fact: I get approximately 350 miles per $1 of electricity used to charge the batteries, making this one of the most cost-efficient ways to commute! (Subnote: On a couple of range tests, I averaged 22.5 miles and used on average 800Wh to fully recharge the battery. The energy used included wasted energy due to charger inefficiency and AC-to-DC conversion losses.)

Overall, this bike has made commuting fun. It’s easy and has completely changed how I feel about daily riding. If you’re on the fence about getting a bike like this, the Swift CVT might just win you over. 🚲💨

B
Challenger 2
Bernadette C.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Broke after 18 months

As much as I appreciate the discount on new parts,(needed or not) they were still expensive and are not returnable (even if they come with the motor cord too short). And it still doesn't work. So buy another part they don't back???

If we have to buy disposable bikes, then we might as well buy them from the country that makes them for half the price. China.
Not impressed at all.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Still haven't received it.....

Can't review something you don't have...

B
Holiday Gift
Betty F.

Hi. The bags will be great for longer rides. I have only had one opportunity to take my bike out. Can’t wait for warmer weather. So far so good. The bike was a pleasure to ride. Thank you

Juggernaut

This electric bike is very jerky compared to the other electric bike we own made by a different company. The ride is not smooth because when you change gears or add assistance it feel rough. Also the kick stand is one sided. Its nice to have a double/dual kick stand since bike is so heavy.

B
Biktrix A-Bars
Brent P.

Excellent service.

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Not my first rode

I have been enjoying the original Juggernaut Ultra FS since early 2018,
now with over 17,000 miles.
Took advantage of a great offer for the Juggernaut Ultra FS Pro 3 Mullet and received it this January ’25. With the additional range extending battery. I hope to ride longer and explore our back country here in California.

Thanks to the Biktrix team for making me happy for many more miles to come!

V
BiktrixCare+
Vance B.
Mostly satisfied, great bike. Long setup.

Several things to note on my Juggernaut for future reference:
Love the build quality and layout.
Make a mark on box to retrieve bike easily. I ended up sliding the bike out sideways after laying box down and opening narrow top. Configuring new wide seat over previous one had no instructions for removal. I live in BC where max bike wattage is 500w. I believe bike to be set for 750w still. I will reprogram controller for street use? Limit the speed. The rear derailleur was not setup properly and I have watched many YouTubes now on resetting and good future reference when done. The machine is a "beast" and looking forward to riding it. It took a while to setup all accessories however it all fit. Powerful!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Look great, won’t be able to ride it till spring tho

D
Holiday Gift
Dave F.
panniers

I have another biktrix bike on order , I hope the surprise box contains a black cargo panier, Here.s hoping

Well built, but not easy to install.

The basket is very sturdy and looks nice, but it doesn’t play well with all of the cables that come from the brakes, gears, electronics of the Juggernaut Lite bike. Instructions and suggestions on how to handle the bundle of cables don’t exist.

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Wife loves it

This was purchased as a Christmas gift for my wife. We already own a pair of Juggernaut Classic Duos, but she's been having a hard time with the top bar on her 17" version. We purchased the step through in order to help this, and also the 17" frame that comes with the 24x4 tires which also helped with height.

This is the sweet spot. My wife flat out loves the 24" tire size and step through frame, as she fits well on the bike. She has ridden it on our local gravel roads darn near every day for over a week even in the cold weather. She's put 18 miles on it just riding locally up and down the road.

A couple years ago when we bought our Classics, the step through wasn't available (out of stock). We were sure we wanted the mid-drives. Turns out my wife doesn't like trying to keep it in the correct gear for the mid-drive and the hub drive is the easy button. Plenty of power, faster than we thought, smooth.

We'll see how it holds up, as we've ordered a Roguehawk for myself and plan on selling our Classics because we think the hub drives are a better fit (I'll be towing a dog trailer).

Only issue I've found, is the middle rear fender has a screw that's a little too long. it's bottomed in the hole, but isn't tight to the fender so threads are showing. The lower one is fine, and the ones further rearward are fine. Other than that the A-bar we ordered was already on the bike, the original bar was in the box, and it came out with the shifter already adjusted and working. Put it together and she's been riding it since. Did change the stock seat for a thudbuster seat post and Cloud 9 seat that came from her Classic.

Hoping for a really good year of riding this year.

Custom/Consumable Item

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Recieved bike

Recieved e bike, was surprised by the color, loved the gift, assembly was easy. Waiting till closer to spring to charge up the battery

T
BTX Moto
Travis L.
How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Quality

We made the right choice!

T
Holiday Gift
Tommy R.

Was planning on ordering one and got it as a gift