The bike is everything that I expected easy to put together out of the box. The accessories are perfect. The gift was awesome. Everything that they said came true. Can’t wait to take the bike to where there’s no snow and give it a good try.
I came fedex quickly. A few days is all. It took a lot of thinking about how to replace the cable. I come up with an idea to remove what needs to be replaced. And go about the installation to make sure everything is safe and undamaged when installing the cable. There isn't very much room to pull the cable inside and through the under flat plate of the battery housing. I found a 4 ft long landscape rod to push down inside the flat plate area. I was able to move the wires and cables to one side to make it easy to pull the new cable through the under flat plate opening. I used the rod as a guide. It held all the other wires and cables out of the way to pull the new cable through the lower part of the plate.
I haven’t ridden it yet but it looks really good and easy assembly
Promend SD-560 Extra Wide Shockproof Comfort Saddle
Took out my new Juggernaut FS Pro 3 for my 1st extended ride (18 miles) and couldn’t be happier with the smoothness of the ride and power of this bike. Looking forward to more long rides on this fantastic bike!
Highly recommend the Armageddon Headlight. Makes riding at night much easier to see the road and trail.
The Juggernaut 'lite' is not light. It is a well built solid bike that meets our needs in all aspects and all terrains.
Both my wife and I LOVE our bikes and is why we bought two!
The information, sales and after sales support has been exceptional. Thanks Henry and the entire CANADIAN team!!
Look great, just what we wanted for packing a picnic, etc. when we start our bike adventures in the spring! The only disappointment is the clips do not fit our Juggernaut Lite bikes racks and will have to rely on the straps for mounting them.
If you live in Saskatchewan right now you know what havoc the freezing rain has wreaked on roads and pathways.
My new studded Avalanche fat bike tires give me the opportunity to keep riding with confidence.
Thank you Biktrix Saskatoon! Winter is fun again!
We haven’t ridden much due to the weather, however to this point we are totally satisfied with the bikes. They are great on ice, packed snow and fresh snow.
Unfortunately we have not received our order of our 2 - E-Bikes as yet. That is the reason for 2 stars. We have contacted Purolator the shipping service multiple times as well as tried to track online and have not gotten real answers as to where they are and when they will be delivered. Realizing it’s a busy time of year for shipping however Biktrix whatever you are paying Purolator for shipping these bikes, you should get reimbursed. It’s 3 weeks after they were shipped and still no bikes (Canadian order). We were advised shipping would be 5-7 days. Unfortunately we have been promised by Purolator they would be shipped Dec 30 - waited all day - nothing. Called again. Was told delivery Dec 31 - waited all day - nothing. Very unhappy with not getting any “real info” from Purolator.
For the Black Friday sale I was torn between 2 fat bikes and ended up going with the Juggernaut Ultra FS Pro 3. Mainly because the sale on the other bike just wasn't as desirable and their website stated "Lowest prices of the year. **no prices will not be lower later on" so I figured that was honest and went for the ultra. 1 month later and my bike still has not been delivered even though it says it ships in 6 to 7 days after placing the order. Shouldn't take more than a week to get anywhere in Canada. I reached out and it's just sitting in Edmonton waiting for warming temperatures to finish the route. In the mean time, I'm checking emails and see my second choice bike is now even cheaper than black friday even though their website stated prices would not be lower. Had they not lied I would have held out until boxing day to get a better sale. Overall not too impressed with the lack of transparency and inability to have a shipment delivered within a reasonable timeframe.
This bike is pure fun. Well built and solid. The torque on this bike is incredible. What a beast!
it is very disappointing that I did not receive the box. It is a mystery.
Would have chosen Zero Stars if I could. Two weeks after receiving package received a FedEx Invoice telling me I owe $26 in Duty Tax and Port of Entry storage fees because item was shipped from Canada. I would never have purchased if I had known shipping included this cost on a $40 product that I already paid $20 in shipping for. So now I will be required to pay a total of $46 ($20+$26) in shipping fees! Ridiculous! This is a Horrible way to treat Customer.
As the bikes are our Christmas gift to one another and living in Ottawa with lots of snow, we have not had the opportunity to ride them as of yet. Therefore, I can’t rate the Speed & amp; Performance or Ride comfortability as of yet. But they were fairly easy to put together, look great and we are excited to start using them!
This is my "second" Ultra Duo 4. I wanted a Canadian assembled, mid-drive, fat tire, step thru e-bike with dual batteries. Not only is it the only one in the market place it is backed by the best company. Every communication with Biktrix over the past 5 years has been stellar.
So I now have a green one and a red one in the garage waiting patiently for spring. Okay not so Patiently!
I have now ridden over 11,000 kilometers on my first Ultra Duo 2 and the first
Ultra Duo 4. With the two batteries there is no battery fatigue syndrome. The Thudbuster ST seat post with the 4 inch fat tires provides a very smooth ride. I can only say that when deciding on my "third" Biktrix the Ultra Duo 4 is an easier steering bike than the Ultra Duo 2. There is no under-steer. The only non Biktrix option that I added to the new bike was an adjustable handle bar riser that is user friendly and on long trips you can lift a lever and adjust your handle bars without rummaging through your tool box and wasting time. This a very convenient option that allows you to adjust your sitting position and arm position quickly.
This new Ultra Duo 4 is my 80th. birthday present and my one wish is that when we take self directed e-bike trips in Europe that I could take my own bike with me. It is cost prohibitive so we get to compare other e-bike, mid drives with Biktrix and they all come up short.
We are all fortunate that Bitrix is in Canada.
Treat yourself and ride a Biktrix.
Packing was perfect, assembly was easy, just a couple of steps, I have not tried it yet but the quality seems very good and everything looks rugged, the big size spokes of the wheels should keep things solid, and the paint job is really nice with a high gloss finish, so far I love it very much
We still!! Did not receive over bikes after ordering in SEPTEMBER!!!!!!! UNBELIEVABLE that you want a review!!!
Can’t ride them yet due to the snow we just got.