Happy Customers

Holds up great and last a good 5 hrs

I am still working on putting it together love the look and can’t wait to ride it but when you say easy to put together hmmm 🤔 I don’t think so
I am not good on computers first problem and than the bike that is shown on how to had parts that my bike didn’t and I had parts that where not shown either! I did not get written instructions which would have been more helpful
I am still trying to figure out how to attach the front fender and light and the other part that’s dangling by the front tire
So easy 🤔
Maybe put a little paper of info into the pack also the tools shown in the video are not the one that came with my box
A little frustration but I am exited so I will keep working on it

I’m happy with the bike itself . But I’m not happy with the battery . I’m soppose to get 60 Km out of a charge and I probably get 10 to 15 km . A few day ago I left with a full battery it died within 6 km and I was stranded . So that’s my only complaint on the both bikes . I’m not satisfied with the battery life .

Promend SD-560 Extra Wide Shockproof Comfort Saddle

Ratings based on the bike itself

Assistance and videos are a big help. Need a distributor somewhere in southern Ontario.

Hi, When I received the Stunner Lite the back brakes were not working. Service sent parts very quickly and I received them in 3 days. In the province of Ontario it would be good for your company to set up bike shops and have them familiar with your line so your customers can feel secure in knowing that the right servicing is being done.

This is my 3rd e-bike. My others were, used or cheap. I enjoyed the lifestyle so i decided to treat myself with a well built e-bike this time. What surprised me is how well the components work together, after having lesser bikes in the past, this is something that is noticed and appreciated. i use mine in off road settings for 90% of the time, and I like the power that it offers. I do wish there was an option for a larger battery option for this model, even though i get about 40km of riding before a charge is required. One change that I made is an adjustable handlebar stem, just to accommodate a perfect ride position , although not a requirement.

We really like the bikes! Seems like solid quality bikes that could last a long time. We’ve had them for a week now and 120 km of biking already. We’ll see what they are like in a year from now. The shipping was an issue. We ordered in mid May with delivery mid July and they came in September.

We’ve received our bikes in a timely manner everything went as per conversation when order was made,our two bikes unfortunately have not been taken out of shipping boxes, bikes arrived just pryer to us leaving on holidays,the bikes will only be assembled beginning of October,

I first want to say that I love my ebike. Recently I went on a holiday, and I took my bike on some offroad trails in the mountains to really test it out. Riding the bike on pavement or regular bike trails. The bike preformed excellent. When I took my bike on the offroad trails, I had some minor issues. First the suspension. On some of the rough trails, the suspension did not perform as well as I thought it should. I couldn't find any resources on how to adjust the suspension on my bike. That might have helped. The second issue I had was the controller that regulates how much assistance you set it at. Sometimes when I was riding, over a rough patch of the trail, I would set the assistance to level 1 or 2. Then out of the blue, the assistance would jump to the max level, level 6. So when I started to pedal again, it would surprise me and I had to be careful to regain control again. And the third issues I have is after my trip, and driving almost 200 kms on my bike, with a lot of breaking. the front disc has a slight warp to it, causing it to rub on the one side of the break pads in certain spots on the disc. All in all, I do like my bike, and I enjoy riding it.

We took advantage of the 2for 1 deal this summer and love the bikes. Easy to get around and didn’t take long to figure out. This was my first experience on an electric bike and I’m very pleased

KClamber Spider 24 Spline + 44t Chainring

Before buying the Swift CVT 2.0, my wife and I have non-electric bikes but after a move to an area with a lot of very steep hills with one of the biggest ones at the end of our return trip. My old back injury flared up climbing the hills so I wasn't riding like I used to. A friend suggested an e-bike so I wouldn't have to work as hard on the hills. He let me try his e-bike which had a 500W rear-hub motor and used cadence sensors. On his bike, when trying to navigate a complex turn slowly, full power would suddenly kick in and it felt like the rear wheel was trying to drive over me. However, I really liked the more upright seating position and the boost it gave on hills eliminated irritating my back injury. After some digging I discovered that to get that more natural bicycle feeling I was seeking, I learned I should look to get a mid-drive motor with torque sensors. This would only provide assistance in direct correlation to how hard I was pedalling so it would feel much more natural. A local dealer only carried Specialized and Norco brands that were seriously overpriced for a 250W system but I did like the low maintenance belt drive paired with the CVT system.

In my research, I joined ebike companies' support forums and not only watched how the company responded to clients, but I privately reached out to some clients. Every manufacturer had unhappy clients, but it quickly became obvious that Biktrix stood out as they frequently were going above and beyond even on many requests where clients were unreasonable. I decided to order two of the Swift CVT (1.0) but they had no more large frames in stock. They informed me if I was interested I could pre-order the still unannounced CVT 2.0 model, which I did.

The expected delivery time ended up taking almost 3 times longer than they first estimated. Biktrix was so horrible at communicating this they felt more like scammers than business folks. I almost cancelled twice but we decided to hang in there as I trusted my research.

These finally arrived and are an absolute joy to ride. They feel completely natural where the electric motors quietly assist without getting in the way. When I ride on flat paths, I often have the assist turned to 0 (off) or E (lowest) setting. We had ridden about 100 kms before we even remembered they had a thumb throttle. Speaking of the thumb throttle, I ride with my seat high to accommodate my longer legs, which makes it a bit awkward to get on and get going on a heavier bike. Instead of fiddling with getting my pedals into the right starting position, I now use the throttle to get enough momentum to balance before releasing and then pedalling. No more awkward starts.

The CVT transmission is quiet and easy to use. My only complaint is I instinctively keep turning it the wrong way for the first couple weeks. I never have felt like I have to relearn to ride to accommodate quirks of the motor assist and instead the bike responds as I expect, every time. I'm never dreading the big hill on the way home so I enjoy much longer rides.

As for power, we have one very steep paved path (35% grade for a 50m elevation) that these bikes could not come close to carrying us up on its own power alone. But on regular roads and paths with up to an 18% grade, these bikes are fully capable of carrying my weight with ease entirely on their power. 

We did not purchase the second battery so I was worried about range. However, we are getting considerably more range than Biktrix advertised, even when fully loaded with side pannier bags, heavy locks and full water bottles. Keep in mind that other than when climbing a hill, we often have the assist level at the lowest setting and we almost never use the thumb throttle. Even on hills we usually only set it to the 2 or 3 level of assistance. I expect our range is high also because we shift frequently so we don't have to strain ourselves and this means our motor is rarely being strained. Even with all our hills, when I reached 135km, we both still had around 65% battery remaining.

One one trip, we both headed out on a 15.5 km round trip with climbing one big hill at the end (up to 13% grade for 50m elevation) and then a number of very small hills (1-3 meters) along the path. We rode with the lowest level assist, except the final hill on the trip home where we bumped it to level 2-3. We also both had our side pannier bags on although not heavily loaded. We each used only 3% of our battery.

Even though the weight was listed in the specs, the bikes are much heavier than we expected them to be. But at that weight we were also equally surprised that this extra weight didn't seem to be any issue on flat stretches if we had the assist turned off.  We definitely noticed the extra weight starting from a stop and when going up hills. My wife really struggles to lift her medium frame size bike, even with the battery removed. This is not something you are going to want to hike up the stairs to your apartm...

Looks great and rides smoothly. Wasn’t that hard to put together either. I’m looking forward to taking it out more but at first blush a very nice bike.

Bafang thumb throttle was a breeze to install and work GREAT.

Good quality and I got what I needed and was updated how the delivery was progressing.

It is an enjoyable bike to ride. I haven't had a lot of opportunities to ride it yet. I look forward riding it soon.

Hi,
We haven’t received our bikes yet. Can you please check on them? I have been tracking them but prolate says in transit

Janalee MacKenzie

Purchased 2 e bikes. Assembly was straightforward. The bikes are excellent. First 20k completed, absolutely zero issues. Cut thru the hills with ease

I am amazed at the innovation, quality components and sheer head turning good looks of the Swift CVT 2. But most of all the enjoyment If riding this Swift for the 1st time. I have a several e-bikes including the Lectric One. Weight wise fairly comparable. The Swift has become my go to 1st choice. So much so, I have another Bitrix on order. The only suggestion I have is include an owners manual with your e-bikes. Customers need one.

No news since August. Bikes have not arrived. Tosay is September 12, 2025.

Bought 2 straps. Seem to be good quality. woll post more when I use them.

Did a lot of looking around checking many different e-bike companies bikes. I kept ending up comparing all the rest to Biktrix. Well in the end it was no contest. Biktrix juggernauts for both my wife and myself! And we have no regrets on our choice. These new e-bikes are amazing and hands down we are really enjoy our rides on them! We’ve told all our friends family and coworkers, even been stopped by a few strangers who had to ask where we got them!

I received my 2 Juggernaut Lite Plus 19 days ago and am loving them I have had 2 knees replaced in the last 9 months and this is the perfect rehab.