I think that the extended warranty is a good investment. And gives piece of mind that if anything goes wrong, they will take care of you. I have had a few issues / problems with my bike. But customer support has been awesome. The guys at the Saskatoon location have been great.

I have no idea what the extended warranty is like because I have never used it in the last couple of weeks owning it.

these guys are great even get service on sunday nights lol

Have not seen my bike yet paid for shipped and ???? Purolator not coming! Called they said today almost one month later ?? We will see

My wife didn’t want an e-bike so I didn’t tell her. I got two for one and surprised her. All it took was one ride, zipping past me. We love our bikes.

after a significant and unexplained delay in receipt of my order, my two bikes arrived in good shape.

Pyrchasef two bikes. Lovevthem but found one to be skipping on peddaling. Contacted Biktrix had bikevtaken to shop to get derailer alligned. Did this but find it still does the skip occasionally. Will return to shop to het it looked again.

Hi, When I received the Stunner Lite the back brakes were not working. Service sent parts very quickly and I received them in 3 days. In the province of Ontario it would be good for your company to set up bike shops and have them familiar with your line so your customers can feel secure in knowing that the right servicing is being done.

We’ve received our bikes in a timely manner everything went as per conversation when order was made,our two bikes unfortunately have not been taken out of shipping boxes, bikes arrived just pryer to us leaving on holidays,the bikes will only be assembled beginning of October,