As much as I appreciate the discount on new parts,(needed or not) they were still expensive and are not returnable (even if they come with the motor cord too short). And it still doesn't work. So buy another part they don't back???

If we have to buy disposable bikes, then we might as well buy them from the country that makes them for half the price. China.
Not impressed at all.

This bike arrived within 10 days of ordering.Although being very heavy we managed to get it off the delivery truck and into the lobby and then to the apartment.The boxing was more than adequate and the bike had no marks or scratches.Assembly was straight forward except for having to determine, without instructions,the assembly or the front axle,that does need a bit of mechanical knowhow.All in all,quality construction was evident and I was taken a back by the appearance overall,good value for the money spent and will enjoy this bike at the age of 82 when spring comes around.

I can’t comment because I have not received the bike

Pros
-Ridiculously powerful with tons of torque. The mountain hills are not a challenge.
- I'm 250 lbs and the top speed is 52km/h
- I go on long trips and come back with barely 1 bar of power missing.
- The bike went on sale a few days after I bought it and the good folks at biktrix gave me store credit. Very appreciated.
- Shipping to a remote fishing village is difficult. The first bike came on a sea plane. However, biktrix went above and beyond to ensure it got here okay.
- Bikes arrived with no damage
-Was easy to put together. Took me about 45mins and I am not a mechanic type person.
-Easily the best purchase I've made in years
Cons
- slightly too short for me. The 3" seat riser has been on backorder and I'm still waiting.
-Seat is a bit hard for long rides. However, I imagine it will soften up a bit and my partner is making some seat cushions. Still prefer the moped seating though.
- Had a difficult time trying to keep the front lights tightened, but think I might have it now.

Overall, super happy with this purchase. Would buy again.

this bike is as cool as it looks...smiles per charge are off the chart...would also give a shout out to customer service at Biktrix they have been fantastic after purchase

Excellent bike and easy to ride.

Awesome Bike

Purchasing my Challenger 2 from Biktrix has been a very positive experience. I met them at the Alberta Bike show. Their quality ebikes present themselves very well. I ordered my Challenger 2 shortly after the show. It is assembled and sitting in my heated garage waiting for some mild weather for my first ride. The ebike is beautiful and I know I will get endless compliments. And, the quality is simply awesome and I know I will get lots of use out of it. Thank you Biktrix.

Needs to have a better Courier service provider