Swift Lite ST 2

Happy with the purchase. I wish it would have come with better instructions on how to put together. Online videos don't exist for the specific bike we purchased (go figure) and they don't have the best point of view. Any type of manual would also be nice. I know how it works but feel like there are features I could understand better if the information was available.

Purchased two Bikes for my Wife & I and they are Awesome!
Unfortunately one Bike where the Headlight & Fender Mounts onto the Fork was "Cross threaded" When the M6 Socket Screw was put in from New.
Because we wanted to use the Bikes right away I had to purchase an M6 Tap along with some Pan Head Screws & Washers & Nylon Nuts costing me an extra CAD 25.00.
Support sent me some Stainless Steel Socket Screws & related Hardware within 10 business days and I then swapped out with my Hardware to prevent "RUST"
Would be great I get a Cheque for 25.00 dollars to cover their mistake & my Cost.
Bottom Line I highly recommend this model of Bike to anyone considering the purchase.
Thanks Biktrix for a great Ride!
Hergy

Swift Lite 4 Step-Thru

So impressed with our bikes. So easy to assemble with the step by step instructions and videos.
Definitely an amazing purchase for us.

We are struggling to figure out how to put the handlebars on the bike.

The bike is so much fun to ride. Great style and comfort.
I would suggest updating your assembly instructions . The bikes shown in your videos were from 5-3 years ago and not the style I had purchased. Having never assembled a bike before, I found it a bit frustrating.
Overall I would fully recommend this bike!

Received our bikes this week! Very easy to assemble,very comfortable to ride.My only complaint is the seat very hard,I picked up a gel seat to help soften the ride!Looking forward for many bike rides

Shipping was so fast, from time of ordering to having our bikes was exactly one week.
Instructions for setting the bike up were very good.
I was worried as a woman having a step over model that it was going to be a struggle for my short body but it is very easy to get onto and off of the bike.
Love the adjustable handlebars to be able to pull them in closer to me so I can sit more upright.
The best part of the experience with Biktrix so far has been the customer service. My friend and I ordered our bikes together and while mine went together fine and is working well, she has had issues with the battery but the support staff has helped her every step of the way and they are replacing the battery for her. Top notch customer service! Thank you!

I bought them in mid March for a trip we were taking in late May. We’ve been on the road since May 24th. Bikes arrived June 2nd. Guess when I get home at the end of June and actually get to see them, I’ll decide then what I think about them. Sadly customer service wasn’t that great…