Overall, this is a fine bike. It has a natural feel, rides and handles well at speed, gets a great distance on a single charge, and carries cargo well with the rear rack plus an aftermarket front basket. I can easily get groceries for a week with just a little careful packing.
There's a number of smaller details that seem out-of-place or just poorly thought out though. In no particular order:
The bottle cage is crammed between the top tube and the battery which leaves no room for a bottle and gets in the way of the battery.
The seat is way to big to be comfortable on a ride of any distance, especially for a bike with a fairly active riding stance- maybe it's alright for very short trips or if you're only using the throttle but this bike is not an upright beach cruiser. A standard cheap saddle is a significant improvement (and would probably cost less than the stock seat).
The rear fender fits so tight to the tire that it rubs, plus it's unnecessary with the rack anyway - it's a bit of an inconvenience to remove that fender but well worth it.
The layout of everything on the handlebars made it difficult to reach the controls without the brakes getting in the way. I took everything off and moved my brake levels in and the electronic controller and shifter out so I could reach everything.
The crank arms feel really short at only 165mm - it would have been nice to have an option of a different size, even if it costs extra.
It feels like a somebody designed the bike itself and electrical system and did a great job and then a marketing team choose the components that would look good on paper.
